FAQs

John A. Koons Locksmiths

  • What do I do if I need a locksmith after hours?

    Our emergency technicians are on call 24 hours a day to handle your urgent locksmith requirements. We do not use an answering service, so in most instances you will speak directly with a locksmith when you contact us.
  • If my keys are lost or stolen, do I have to buy new locks?

    In most situations we can rekey your existing lock, which will prevent your old key from functioning and restore the security of your lock.
  • Do products requiring service have to be taken to a Koons Locksmiths retail shop?

    For your convenience we operate a retail shop in Fort Myers that serves the Southwest Florida area. When bringing items to our shop is not feasible, we have a fleet of service vehicles available to come to your location and perform on-site service.
  • Can I use a key system that gives me control of unauthorized duplication?

    We provide a comprehensive selection of products that address key security, ranging from traditional do not duplicate keys to restricted access and high security alternatives, including the most current keypad and proximity locks.
  • What can I do to improve security at my home?

    Beyond standard lock solutions, there are numerous security hardware products available to better protect your doors, windows and sliding doors from threats. Contact us today to learn more about your options.
  • Are you bonded, licensed and insured?

    Yes, we are fully bonded, licensed and insured. You can never be too careful when selecting a security partner. We are also members of ALOA, SAFTA, NASTF, and many other locksmith professional organizations. Review our customer feedback to see what others have to say about our services.
  • What is a locksmith?

    A locksmith is a professional who makes and repairs locks. The craft of locksmithing requires an apprenticeship period. Although it is a practice with centuries of history and the industry has evolved with technology and smart locks, it remains an essential service today. When securing your home and business, experienced locksmiths are the professionals you need.
  • Can a locksmith cut car keys?

    Yes, locksmiths can easily cut older model car keys that use traditional turnkey mechanisms. If you own one of the 17 million vehicles sold annually that the New York Times reports now feature keyless ignitions, a locksmith can still assist you.
  • Can locksmiths open a safe?

    Yes, a locksmith can open and rekey a safe or vault for you. Safes and lockboxes are engineered to be highly secure to prevent unauthorized access. A professional locksmith possesses the expertise to open a safe or vault without causing damage. We also offer safes for sale, including the high-quality Liberty Safe brand. Contact us today for additional information.
  • Can a locksmith open any door?

    Yes, certified locksmiths can open your locked door without causing damage to your property or locks.
  • What kind of commercial security services do you offer?

    Business owners face unique security challenges, and our team provides comprehensive solutions to keep facilities secure. We install high-security locks, implement keyless entry solutions, and configure electronic access systems tailored to your requirements. When you hire our locksmiths in Cape Coral, FL, you receive expert guidance on upgrading door hardware, securing retail locations, and managing employee access. We deliver professional results to minimize disruptions while maximizing safety.
  • Can you repair or replace a broken key fob for my modern vehicle?

    Yes, our skilled automotive technicians are fully equipped to handle issues with modern keys. Losing your fob or experiencing a malfunction can be highly frustrating. As a locksmith in Fort Myers, FL, we have the advanced diagnostic tools necessary to program new transponder keys and replace broken fobs on the spot. We service a wide variety of makes and models, saving you the hassle and high expense of towing your car to a dealership.
  • How do I choose the right safe for my business or personal belongings?

    Selecting the appropriate safe depends heavily on what you intend to protect and where the unit will be located. Our experts guide you through the options, explaining differences in fire ratings, burglary resistance, and locking mechanisms. For dependable advice, our locksmiths in Cape Coral, FL can assess your space and recommend the perfect fit. We offer everything from compact home document boxes to robust commercial vaults, including professional delivery and installation.
  • Do you provide security assessments for newly purchased residential properties?

    Moving into a new house is an exciting milestone, but it is crucial to ensure no unauthorized individuals have access to your property. We highly recommend scheduling a comprehensive security evaluation shortly after receiving your new keys. Our locksmith in Fort Myers, FL will inspect exterior doors, sliding glass doors, and window locks to identify vulnerabilities. We then suggest upgrades, such as heavy-duty deadbolts or modern smart locks, for your complete peace of mind.
  • What should I expect if a key suddenly breaks off inside my door lock?

    A broken key causes a stressful situation, especially if you are stuck outside. Never force the broken piece further into the cylinder, as this can damage the internal pins. Contact our emergency mobile unit immediately. Our locksmiths in Cape Coral, FL use specialized, non-destructive extraction tools to safely remove the fragment without harming your lock. Once the piece is out, we can quickly cut a fresh key from our fully stocked van.
  • Are smart locks a reliable option compared to traditional deadbolts for a home?

    Smart locks offer an excellent blend of convenience and modern security, making them popular for many homeowners. They eliminate the need to carry physical keys and allow you to grant temporary access to guests via unique entry codes. If considering an upgrade, our locksmith in Fort Myers, FL can explain the benefits of various keypad and Bluetooth-enabled models. Smart locks provide comparable physical strength to traditional deadbolts, paired with advanced tracking features.
  • Do you offer ongoing maintenance for electronic access control systems at an office?

    Absolutely. Installing a sophisticated access control system is just the first step in securing a commercial building. Regular maintenance is essential to ensure key card readers, biometric scanners, and electronic strikes continue functioning flawlessly. When you partner with our locksmiths in Cape Coral, FL, we provide routine inspections, software updates, and prompt troubleshooting for hardware issues. Keeping your system in peak condition guarantees you can monitor employee traffic without unexpected downtime.
  • Is it possible to have a single key configured to open all the exterior doors at my house?

    Yes, this process is known as master keying or "keying alike." It is a common request from homeowners looking to simplify their keychains. If your exterior locks share the same brand or keyway profile, our locksmith in Fort Myers, FL can adjust the internal tumblers so one single key operates the front door, back door, and garage entry smoothly. Should your current hardware be mismatched, we can easily install compatible locksets throughout the property.
  • Can your team assist with relocating a heavy safe from one building to another?

    Moving a safe requires specialized equipment and training to prevent injury and avoid damaging your property or the unit itself. Our technicians are fully prepared to handle safe relocation logistics, whether moving across town or shifting to a different room. You can depend on our locksmiths in Cape Coral, FL to carefully extract, transport, and reinstall your safe with precision.
  • How long does it usually take to complete a high-security lock installation?

    The timeframe for installing high-security locks varies depending on the number of doors and the complexity of the hardware chosen. However, a standard commercial or residential upgrade can often be completed within a few hours. When scheduling service with our locksmith in Fort Myers, FL, we arrive with all the necessary tools and inventory to work efficiently. We prioritize accuracy and structural integrity, ensuring every strike plate and cylinder is perfectly aligned before we leave.
  • Will your team service an electronic keypad lock if the battery dies while I am outside?

    Electronic keypad locks are highly convenient, but a dead battery can occasionally leave you stranded if you lack a physical backup key. Fortunately, our mobile dispatch team handles these exact scenarios around the clock. By contacting our locksmiths in Cape Coral, FL, you ensure a rapid response. We know how to safely bypass the electronic mechanism or provide emergency power to the unit without causing damage, helping you replace depleted batteries immediately.
  • Do you have physical storefronts I can visit to look at products in person?

    Yes, we understand many clients prefer to see and test security products before making a purchase. In addition to our extensive fleet of mobile service vehicles, we maintain a 12,000-square-foot main shop and safe showroom on Fowler Street. For those further south, our locksmith in Fort Myers, FL can direct you to our secondary location on US 41 South. Visiting our shops allows you to explore our selection of safes while speaking with our knowledgeable staff.